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Coronavirus / Covid-19 information for our customers

Please note: this page will be regularly updated (16/06/2020)

We would like to let you know about the steps The Crucial Rug Store are taking during these uncertain times. Despite everything going on around us, we are doing our very best to continue to offer and deliver first class customer service. All of our staff have had full training and we are following the government guidelines.

The rug room are back to work from 8th June after a 10 weeks closure due to Covid 19.

We will be making all orders placed during closure on a date ordered basis.

All new orders made will be produced and shipped ASAP but the current lead time for orders is 5-6 weeks.

Thanks for your patience and for supporting a British business.

For any queries email us at for general enquiries, or for any of your sample needs.